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Business Analyst

On-site, Hybrid
  • İstanbul Kağıthane

Job description

We are looking for an experienced Business Analyst to join the team of Bulut Filo, Turkey's most comprehensive fleet management software. We seek candidates with a strong team spirit who will analyze customer requirements, guide software development processes, and ensure the successful completion of projects!


  • Gather, analyze, and document customer requirements to ensure alignment with business goals.
  • Prepare clear and concise requirement documents, workflows, and technical specifications.
  • Develop user stories and use cases to support development and testing processes.
  • Work closely with the software development team to ensure projects are executed correctly.
  • Provide support to ensure the software is used correctly by the customer.
  • Prepare detailed analysis documents for improvements, test developments, provide training, and prepare user documentation.
  • Test software developments completed by the software team and present them for customer approval.
  • Develop a common language between technical and non-technical stakeholders to facilitate communication.
  • Act as a liaison between technical teams and business stakeholders to bridge any communication gaps.
  • Plan, manage, and oversee User Acceptance Testing (UAT) processes to ensure deliverables meet customer expectations.
  • Analyze existing systems to identify areas for improvement and optimization.
  • Actively participate in project management and process improvement efforts.

Job requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Minimum of 3-5 years of experience working as a Business Analyst in the software industry.
  • Strong analytical thinking and problem-solving skills.
  • Deep knowledge of software business analysis methodologies.
  • Experience with modeling tools such as UML, BPMN, or similar.
  • Capable of conducting detailed analysis of business processes and workflows.
  • Excellent verbal and written communication skills.
  • Ability to translate complex technical concepts into easily understandable terms for non-technical stakeholders.
  • Ability to work collaboratively with cross-functional teams including developers, testers, project managers, and business stakeholders.
  • Strong negotiation and conflict resolution skills.
  • Ability to understand and anticipate customer needs and provide effective solutions.
  • Proficient in understanding, prioritizing, and solving customer needs.

Preferred Qualifications:.

  • Experience in specific software domains such as fleet management, ERP systems, or similar sectors.
  • Familiarity with project management tools like JIRA.
  • Previous experience working in an Agile/Scrum environment.
On-site, Hybrid
  • İstanbul Kağıthane, İstanbul, Türkiye


On-site, Hybrid
  • İstanbul Kağıthane, İstanbul, Türkiye